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Why do I need to reset my password?

We’ve moved your account information to the new Hairfinity site. In order to keep your information secure, you should set up a new password associated with your account. Once you have set up your new password (go to “My Account” in the top right section of the site), and log into your account, you’ll have access to your Order History, your Shipping and Billing information, and Reward Points.

Is it OK if I open a new account instead?

Sure. You’ll just need a different email address than the one associated with your current account.

What happens to my AutoShip order?

You’ll continue to receive the products you ordered for X amount of time, but will need to re-order on the new site before that date passes to have uninterrupted delivery of products.

I’m a Retailer who sells Hairfinity – what do I need to do?

Simply reset your password in the “My Account” area of this site (go to “My Account” in the top right section of the site), and you will see all the retail product categories on your My Account page, just like before.

What else is new and different?

Shopping on Hairfinity just got faster, easier and more enjoyable. You asked, and we listened – and designed an improved user experience from navigation to checkout – optimized for both mobile phones and tablets. Check it out – we think you’ll like it!

If you have any questions or concerns at all, please don’t hesitate to call us at 1-888-496-2028.


What makes HAIRFINITY different from other hair growth products?

HAIRFINITY works from the INSIDE OUT, giving your hair the nutrients it needs to look its healthiest and grow faster. Our exclusive CAPILSANA® COMPLEX provides the hair with it’s naturally occurring building blocks through the strengthening amino acids in Hydrolyzed Collagen, sulfur-containing MSM for vitality, and hair boosting Horsetail with silica. This powerful combination encourages healthier, stronger, longer hair from the inside out.

In addition, our Free Custom Hair Care Consultation will help you address many other issues that may limit your hair’s growth due to excessive breakage. We provide recommendations for improvements to your hair care regimen and styling routines, as well as information on our specially formulated Hairfinity Advanced Haircare products (available for purchase online or in local beauty stores). We recognize that there are many factors that influence the growth and health of your hair, and there is no one size fits all solution. We will work with you to help you achieve MAXIMUM HAIR GROWTH AND LENGTH with HAIRFINITY.


Do I need to get the products recommended in the Custom Hair Care Regimen for the vitamins to be effective?

No. HAIRFINITY vitamins are formulated to provide your hair with nutrients essential for healthy hair growth. Our vitamins contain ingredients that work from within the body to promote faster hair growth. The recommended Hair Care Regimen works by assessing any conditions and issues that may limit your maximum hair growth. For example, you may be using a shampoo with harsh sulfates that strip your hair leading to dryness and breakage. We will make a recommendation for a new shampoo that will not strip your hair. If you continue to use your same shampoo, the vitamins will still promote healthy hair growth. However, switching to the gentler shampoo may help reduce breakage and make the results from the vitamins even better.


How do the vitamins make my hair grow longer and faster?

HAIRFINITY Healthy Hair Vitamins contains the basic nutrients for overall health. A healthy body is the ideal environment for healthy hair to thrive. This means that a good metabolism, and immune system are also key factors for growing healthy hair fast. By increasing your hair’s strength and elasticity, you will have less breakage. This will allow your hair to reach longer lengths faster.


How fast will my hair grow using HAIRFINITY vitamins?

Most of our customers, who share their results with us, notice ¾ inch to 1 inch per month of growth. However, individual growth rates may vary.


Will HAIRFINITY vitamins affect hair growth on other parts of the body?

HAIRFINITY Healthy Hair Vitamins is formulated to support the growth of the hair on your scalp, as the product is designed to promote thicker, healthier, longer hair by reducing breakage and shedding. The supplement is not formulated to stimulate the growth of hair in otherwise hairless areas.


Do the vitamins produce any negative side effects?

HAIRFINITY is a dietary supplement that complies with FDA standards and is 100% drug free. At this time, there are no clinically proven negative side effects of taking these vitamins.


What happens if you stop using the vitamins?

There are no side effects associated with discontinuing the use of HAIRFINITY vitamins.


Are HAIRFINITY vitamins manufactured in FDA approved facilities?

HAIRFINITY is a natural supplement, not a drug. The FDA approves medications and drugs, not dietary supplements. HAIRFINITY vitamins are manufactured in FDA certified facilities. These facilities are inspected and adhere to the requirements of the United States Food and Drug Administration, (FDA).


Do you take orders by telephone or mail?

Yes. Our Customer Service Center is available from 9am-4pm CT Monday – Friday. Call 1-888-496-2028.

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