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FAQs

OUR NEW WEBSITE

Why do I need to reset my password?

We’ve moved your account information to the new Hairfinity site. In order to keep your information secure, you should set up a new password associated with your account. Once you have set up your new password (go to “My Account” in the top right section of the site), and log into your account, you’ll have access to your Order History, your Shipping and Billing information, and Reward Points.

Is it OK if I open a new account instead?

Sure. You’ll just need a different email address than the one associated with your current account.

What happens to my AutoShip order?

You’ll continue to receive the products you ordered for X amount of time, but will need to re-order on the new site before that date passes to have uninterrupted delivery of products.

I’m a Retailer who sells Hairfinity – what do I need to do?

Simply reset your password in the “My Account” area of this site (go to “My Account” in the top right section of the site), and you will see all the retail product categories on your My Account page, just like before.

What else is new and different?

Shopping on Hairfinity just got faster, easier and more enjoyable. You asked, and we listened – and designed an improved user experience from navigation to checkout – optimized for both mobile phones and tablets. Check it out – we think you’ll like it!

If you have any questions or concerns at all, please don’t hesitate to call us at +441363688023.


 

What makes HAIRFINITY different from other hair growth products?

HAIRFINITY works from the INSIDE OUT, giving your hair the nutrients it needs to look its best. Our exclusive CAPILSANA® COMPLEX provides the hair with it’s naturally occurring building blocks through the strengthening amino acids in Hydrolyzed Collagen, sulfur-containing MSM for vitality, and hair boosting Horsetail with silica. This powerful combination encourages more beautiful hair from the inside out.

In addition, our Free Custom Hair Care Consultation will help you address many other issues that may limit your hair’s beauty due to excessive breakage. We provide recommendations for improvements to your hair care regimen and styling routines, as well as information on our specially formulated ESSENTIOUS hair care products (available for purchase online or in local beauty stores). We recognize that there are many factors that influence the condition of your hair, and there is no one size fits all solution. We will work with you to help find the right path with HAIRFINITY.

 

Do I need to get the products recommended in the Custom Hair Care Regimen for the vitamins to be effective?

No. HAIRFINITY Hair Vitamins are formulated to provide your hair with key nutrients. Our food supplements contain ingredients that work from within the body to promote more beautiful hair growth. The recommended Hair Care Regimen works by assessing any conditions and issues that may limit your hair’s maximum potential. For example, you may be using a shampoo with harsh sulfates that strip your hair leading to dryness and breakage. We will make a recommendation for a new shampoo that will not strip your hair. Switching to a gentler shampoo may help reduce breakage and make the results from the supplements even better.

 

Do HAIRFINITY Hair Vitamins produce any negative side effects?

HAIRFINITY is a food supplement that is 100% drug free. At this time, there are no clinically proven negative side effects of taking these supplements.

 

What happens if you stop using HAIRFINITY Hair Vitamins?

There are no known side effects associated with discontinuing the use of HAIRFINITY Hair Vitamins.

 

Do you take orders by telephone?

Yes. You may call our toll free number to order by phone. Our Customer Service Center is available from 8am-2pm and 3pm-6pm Monday – Friday. Call +441363688023.

Grow More Beautiful Hair

HAIRFINITY Hair Vitamins are formulated with essential nutrients for the maintenance of beautiful hair. Our vitamins improve the look of your hair from the inside out. See results in the first month.

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Do you suffer with breakage or shedding? Your hair care regimen may be to blame. Learn which products to use with your Hairfinity Hair Vitamins for the best results.

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Get your HAIRFINITY Hair Vitamins and the hair products you need to begin your journey to more beautiful hair.

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